Terms of service

Overview

This website is operated by Prime Jersey Store. Throughout the website, the terms "we", "us" and "our" refer to Prime Jersey Store.

We provide this website, including all information, features, tools, products and services available through it, subject to these Terms of Service ("Terms").

By accessing our website, creating an account or placing an order, you agree to be bound by these Terms, together with our Privacy Policy and Refund & Return Policy.

These Terms apply to all visitors and users of our website, including customers, browsers and anyone accessing or using our services.

Please read these Terms carefully before using our website or making a purchase. If you do not agree with these Terms, you should not use our website or purchase products through it.

1. Online Store Terms

By using our website or placing an order, you confirm that you are legally permitted to enter into a purchase agreement in your place of residence, or that you have the necessary permission and supervision of a parent or legal guardian where required.

You agree not to use our website, products or services for any unlawful, fraudulent or unauthorised purpose or in any way that violates applicable laws or regulations.

You must not attempt to introduce viruses, malware or harmful code, interfere with our website's operation, gain unauthorised access to our systems or misuse any part of our services.

We reserve the right to restrict or suspend access to our website or services where reasonably necessary due to misuse, fraudulent activity or violations of these Terms, subject to applicable law.

2. General Conditions

We reserve the right to refuse or restrict access to our website or services where reasonably necessary and permitted by applicable law.

You agree not to reproduce, copy, exploit, interfere with or misuse any part of our website without appropriate authorisation.

Your use of our website and the handling of your personal information are also governed by our Privacy Policy.

The headings used throughout these Terms are provided for convenience and do not affect their interpretation.

3. Accuracy of Website Information

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date. However, occasional errors, omissions or outdated information may occur.

Product descriptions, photographs, sizing information, availability, prices and other website content may be updated or corrected from time to time.

Product colours and appearance may vary depending on your device, screen settings and other display factors. We aim to represent our products as accurately as possible.

If we identify a material error affecting a product or order, we may contact you to clarify the information and discuss an appropriate resolution.

4. Products and Availability

Our website offers football jerseys and football-inspired merchandise. Products may be available in different sizes, styles, colours and designs, subject to availability.

We make reasonable efforts to display accurate product photographs and descriptions. However, minor variations in appearance, materials or packaging may occur.

Certain products may be available in limited quantities or may become unavailable without prior notice.

We reserve the right to discontinue products, limit purchase quantities or restrict product availability in certain locations where reasonably necessary.

Any product descriptions, references to football teams, players or sporting events should not be interpreted as an indication of official affiliation or endorsement unless expressly stated.

All third-party names, trademarks, logos and other intellectual property remain the property of their respective owners. Nothing in these Terms grants ownership of or permission to use third-party intellectual property.

5. Pricing and Payments

All product prices are displayed on our website and the applicable currency will be shown during checkout.

Prices, promotions and product availability may change from time to time. Any price change will not affect an order that has already been accepted, except where a pricing or other material error has occurred.

Shipping charges, applicable taxes and other additional costs will be displayed during checkout where applicable.

We accept payments through available payment methods, including Shopify Payments and PayPal. All transactions are subject to the applicable payment provider's terms and verification procedures.

You agree to provide accurate and valid payment information when placing an order. We reserve the right to request additional verification or decline a transaction where reasonably necessary to prevent fraud or unauthorised payment activity.

We do not directly store complete payment card details on our website.

6. Orders and Order Confirmation

When you place an order through our website, you are submitting a purchase request for the selected products.

After completing checkout, you will receive an order confirmation email acknowledging that your order has been received.

An order confirmation does not necessarily mean that the order has been finally accepted or dispatched. Orders remain subject to payment verification, product availability and any necessary order checks.

We reserve the right to hold, refuse or cancel an order where there are reasonable concerns regarding payment, product availability, incorrect pricing, suspected fraud or inaccurate order information, subject to applicable law.

If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.

You are responsible for ensuring that your order details, product selections, sizes, billing information and delivery address are accurate before completing checkout.

7. Order Changes and Cancellations

If you wish to change or cancel an order, please contact us as soon as possible at info@primejerseystore.com.

We will make reasonable efforts to accommodate cancellation or amendment requests before the order has entered processing or fulfilment.

Once an order has been processed, prepared for dispatch or shipped, changes or cancellations may no longer be possible through our standard order process.

If an order has already been dispatched, please refer to our Refund & Return Policy for further assistance.

Nothing in this section limits any cancellation or withdrawal rights available to you under applicable consumer laws.

8. Shipping and Delivery

Prime Jersey Store serves customers internationally. Available delivery destinations, shipping options, estimated delivery timeframes and applicable shipping charges will be displayed during checkout where available.

We work with third-party fulfilment suppliers and shipping partners to process and deliver orders. Depending on the product and destination, your order may be dispatched directly from a fulfilment or shipping partner.

Delivery timeframes displayed on our website are estimates and may vary depending on your location, fulfilment processing, shipping carrier, customs procedures, public holidays and other circumstances beyond our reasonable control.

Where tracking is available, we may provide tracking information once your order has been dispatched. Tracking updates are provided by the relevant shipping carrier and may not always appear in real time.

You are responsible for providing a complete and accurate delivery address when placing your order. If you notice an error, please contact us immediately. We cannot guarantee that delivery information can be changed once an order has entered processing or been dispatched.

If your parcel is delayed, lost, damaged in transit or has not arrived within a reasonable period, please contact us so that we can investigate and assist with an appropriate resolution.

We are not responsible for delays caused by circumstances beyond our reasonable control, but this does not affect any applicable rights you may have regarding undelivered or delayed orders.

9. Customs, Import Duties and Taxes

International orders may be subject to customs duties, import taxes, clearance fees or other charges imposed by the destination country.

Where such charges are not included in the price paid at checkout, the customer may be responsible for paying them to the relevant customs authority or delivery carrier.

Customs procedures and import requirements vary between countries and may affect delivery timeframes.

We recommend checking the import requirements applicable to your destination before placing an international order.

Where additional customs charges or documentation are required, customers may be contacted by the relevant customs authority or shipping carrier.

10. Third-Party Fulfilment and Shipping Partners

We work with third-party suppliers, fulfilment providers and shipping partners to prepare, process and deliver customer orders.

Depending on the product and destination, your order may be shipped directly from one of our fulfilment partners rather than from a Prime Jersey Store location.

We share the information reasonably necessary to fulfil your order, including your name, delivery address and relevant order details, with these service providers.

Fulfilment and delivery arrangements may vary depending on product availability, supplier location and destination.

We take reasonable steps to work with service providers capable of supporting our order fulfilment operations. However, we cannot guarantee that third-party services will always be uninterrupted or free from delays.

Our responsibility to customers in relation to their purchases remains subject to these Terms and applicable consumer laws.

11. Returns, Refunds and Exchanges

All returns, refunds and exchange requests are handled in accordance with our Refund & Return Policy.

Please review our Refund & Return Policy before placing an order to understand the applicable return conditions, eligibility requirements, refund procedures and return shipping arrangements.

Customers must contact us before sending any item back so that we can review the request and provide the appropriate return address and instructions.

Personalised products and items marked as final sale may have additional return restrictions, subject to applicable consumer rights.

Nothing in these Terms or our Refund & Return Policy removes any rights or remedies available to customers in relation to faulty, damaged, misdescribed or incorrectly supplied products.

12. Promotions and Discount Codes

From time to time, Prime Jersey Store may offer promotional campaigns, discount codes, seasonal offers, sale prices or other special benefits.

Promotions may be subject to specific conditions, including minimum purchase requirements, product exclusions, geographical restrictions, limited availability and expiry dates.

Discount codes must be used in accordance with the conditions communicated with the relevant offer. Unless expressly stated otherwise, discount codes cannot be combined with other promotional offers or applied retrospectively to completed orders.

We reserve the right to withdraw, modify or cancel a promotion where reasonably necessary, including in cases of technical errors, misuse or suspected fraudulent activity, subject to applicable law.

13. Intellectual Property

All original website content created by or licensed to Prime Jersey Store, including website text, graphics, branding, photographs, logos and other materials, is protected by applicable intellectual property laws.

You may access and use our website for personal and non-commercial purposes only.

You must not reproduce, copy, distribute, modify, publish, commercially exploit or otherwise use our website content without appropriate permission.

Any third-party names, trademarks, logos, images or other intellectual property displayed on our website remain the property of their respective rights holders. Nothing in these Terms transfers ownership of third-party intellectual property to Prime Jersey Store or grants customers any additional rights to use it.

14. User Conduct and Prohibited Activities

You agree to use our website responsibly and not engage in any activity that could damage, disrupt or interfere with our website, services or business operations.

You must not use our website for fraudulent purposes, submit false or misleading information, attempt to gain unauthorised access to our systems, upload malicious software, violate intellectual property rights or misuse our website or services in any unlawful manner.

You must not use automated systems to extract, copy or collect website content or customer information without appropriate authorisation.

We reserve the right to take reasonable action against prohibited activities, including restricting website access, suspending accounts or cancelling affected orders where permitted by applicable law.

15. Third-Party Services and Links

Our website may contain links to third-party websites, payment services or external platforms that are not owned or controlled by Prime Jersey Store.

These services operate independently and may have their own terms, privacy policies and operating procedures.

We are not responsible for the content, availability, security or practices of third-party websites and services that are outside our reasonable control.

We encourage customers to review the relevant terms and privacy policies before using external services or providing personal information to third parties.

16. Privacy and Personal Information

Your privacy is important to us. Our collection, use, storage and sharing of personal information are explained in our Privacy Policy.

By using our website and placing orders, you acknowledge that your personal information will be handled in accordance with our Privacy Policy and applicable data protection requirements.

Please review our Privacy Policy for further information about the information we collect, the third parties we work with, advertising technologies, cookies and your privacy rights.

17. Errors, Inaccuracies and Omissions

Occasionally, our website may contain typographical errors, incorrect pricing, inaccurate product descriptions, availability issues or other omissions.

We reserve the right to correct such errors and update website information when identified.

If a material error affects an order that has already been placed, we may contact you to explain the issue and discuss an appropriate resolution.

Where an order is cancelled due to an error, any payment received for the cancelled order will be refunded where applicable.

Nothing in this section allows us to disregard any rights or remedies available to customers under applicable consumer laws.

18. Disclaimer of Warranties and Limitation of Liability

We make reasonable efforts to maintain the availability, security and functionality of our website. However, we cannot guarantee that our website will always operate without interruption, technical issues or errors.

To the fullest extent permitted by applicable law, Prime Jersey Store will not be responsible for indirect, incidental or consequential losses arising from the use of our website or services where such losses could lawfully be excluded.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including applicable consumer rights and remedies relating to faulty, damaged, defective or misdescribed products.

Our products and services remain subject to any mandatory guarantees, warranties or consumer protections applicable in your country or place of residence.

19. Indemnification

To the extent permitted by applicable law, you agree to take responsibility for losses or reasonable costs arising directly from your unlawful use of our website, fraudulent activity or material breach of these Terms.

This does not apply to the extent that a loss is caused by our own actions, negligence or breach of applicable law.

Nothing in this section removes any rights or protections available to you under applicable consumer laws.

20. Suspension and Termination

These Terms remain applicable for as long as you access or use our website or services.

We may restrict, suspend or terminate access to our website where reasonably necessary due to serious misuse, fraudulent activity, unlawful conduct or material violations of these Terms.

Where appropriate, we may provide notice before taking such action. However, immediate action may be necessary to address security risks, fraud or other serious issues.

Any existing payment, order, refund or customer rights will continue to be handled in accordance with applicable terms and laws, even if access to our website is suspended or terminated.

21. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.

Any invalid or unenforceable provision will be interpreted or adjusted only to the extent necessary to make it enforceable where legally possible.

22. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy and any additional terms expressly provided for particular products or promotions, form the agreement governing your use of our website and services.

They replace any previous versions of these Terms relating to the same subject matter, except where otherwise agreed in writing or required by applicable law.

If we do not enforce a particular provision on one occasion, this does not mean that we waive our right to enforce it in the future.

23. Governing Law

These Terms will be governed by the laws of the jurisdiction in which the legal business operating Prime Jersey Store is established, subject to any mandatory consumer protection laws that apply in the customer's country or place of residence.

Any disputes arising in connection with these Terms will be handled by the appropriate courts or dispute-resolution bodies, taking into account any mandatory jurisdictional rights available to customers under applicable law.

24. Changes to These Terms

We may update or revise these Terms from time to time to reflect changes to our business, website, products, services or applicable legal requirements.

Any updated version will be published on this page together with the revised update date.

We encourage customers to review these Terms periodically to remain informed about the conditions governing their use of our website and services.

Changes will not retrospectively alter the terms applicable to an order already accepted by us, except where required by law or agreed with the customer.

25. Contact Information

If you have any questions regarding these Terms of Service, our products or any aspect of your shopping experience, please contact us.

Store: Prime Jersey Store

Website: https://primejerseystores.com

Email: support@primejerseystores.com

Thank you for choosing Prime Jersey Store.

We appreciate your support and look forward to being part of your football journey.

Prime Jersey Store

Your passion for football. Our passion for the game.